Comprehensive Smart Trainer Services
Pick the service that matches your trainer. Each includes a full strip-down, premium replacement parts, and free return postage.
Wahoo Kickr Service — From £93
Full service for Kickr Core and Kickr V1–V6. Pre-service diagnostic, full strip-down, flywheel bearings replaced, optical sensor alignment, tension & flywheel pulley reconditioned, freehub regreased, firmware update, calibration and test ride.
Select serviceTacx Neo Service — From £75
Full service for Neo, Neo 2, Neo 2T and Neo 3M. Pre-service diagnostic, full strip-down, thorough cleaning, freehub regreased, firmware update and test ride.
Select serviceTacx Flux Service — From £75
Full service for Flux, Flux S and Flux 2. Includes tension pulley reconditioning, full strip-down and clean, freehub regrease, firmware update, calibration and test ride.
Select serviceOther Trainers — From £54
Service for other smart trainer brands such as Elite, Pinnacle and Jet Black. Diagnostic, strip-down, clean and parts replaced as needed. Additional parts charged on approval.
Select serviceFour Simple Steps
Our send-in process is designed to be hassle-free from booking confirmation to your trainer arriving back home.
Book Online
Choose your service above and complete the booking form. Confirmation and packing instructions land in your inbox straight away.
Ship to Us
Pack your trainer securely and send it to our workshop in Bristol — or use our shipping service if you prefer.
Expert Service
Our technicians diagnose and complete the repair with premium NSK or Enduro bearings. Typical turnaround is 2–3 working days.
Ride Again
We ship your trainer back with free return postage. Recalibrated, precise, and ready for your next session.
Select your service above and fill in the booking form. Once confirmed, we’ll email you full packing instructions and our workshop address. Pack your trainer securely and send it to us — we’ll take care of the rest.
Yes, free return postage is included on all services. Once your trainer has been serviced, we’ll ship it back to you at no extra cost.
Most services are completed within 2–3 working days of receiving your trainer. We’ll keep you updated by email throughout the process.
We’ll always contact you before carrying out any work beyond the base service. If additional bearings or parts are needed, we’ll let you know the cost and get your approval first.